Preguntas frecuentes

What is micro IT consulting?

IT Micro Consulting is a service created by SETESCA for companies that do not need a complete consulting service but have difficulties or a specific need in their IT department.
What can I find within Micro Consulting?

You can find resources for the IT manager or department manager. From documents of maximum IT interest, through system plan templates, reports on the IT situation, good department practices... to webinars on cybersecurity, migration to MS Dynamics, Agile methodology...
How can I access those files?

It's very simple, you just have to register and choose one of the options we offer you. You can download the documents and pay for each one you need or choose the Premium subscription model to access three documents per month. These files will be linked to your account and you will be able to access them as many times as you need.
Can I request an invoice for my IT Micro Consulting services?

Of course, you can request your invoice for both the document purchase, your Premium subscription or the One2One IT Micro Consulting.
How do I pay for the files I need?

Very simple, our page has a 100% secure payment gateway where you can pay for each document you need with your debit or credit card, immediately accessing the file.
If I need several documents, do I have to pay for each one?

If you need several documents you can pay for each one you need at a price of €50 per document or access a Premium subscription that allows you to download 3 documents per month for free and the rest of the document with a 20% discount. discount.
What does the premium mode consist of?

The Premium mode costs €99 per month and allows you to download 3 documents per month for free. From the fourth document you have a 20% discount. You can unsubscribe from the Premium modality at any time, keeping your documents acquired during the subscription and paying for the new ones individually.
What does One2One IT Micro Consulting consist of?

One2One IT Micro Consulting consists of a one-hour IT consulting service via video call with one of our expert consultants.
What is the price of One2One IT Micro Consulting?

The price of One2One IT Micro Consulting is €199/hour. If you are a Premium member of Micro Consultoria IT you have a 20% discount on it.
How do I manage and book the appointment for my One2One IT Micro Consulting?

Simply fill out the One2One IT Micro Consulting application form and we will contact you to make an appointment and time as well as the topic to be discussed in order to offer you the expert that best suits your needs.
How do I make the payment for my One2One IT Micro Consulting?

Once the day and time have been set for the video call with our expert, we will send you an email with the link to make the payment for the micro consultancy. If you prefer, you can request payment by transfer as long as they are a minimum of two hours of One2One IT Micro Consulting.